How we work
As a trusted partner every step of the way, Eurobase works with you to unlock the full potential of your business in Europe.
Drawing on more than 30 years of experience in
e-commerce and fulfillment, we understand the unique challenges businesses face when expanding
in Europe.
That’s why we offer a range of services tailored to meet the specific needs of your business, helping to simplify the process, minimise risks, and maximise your success.
Our process
Presentation
We define and explore your business requirements
Analysis
We analyse your service levels and provide a proposal
Implementation
We design and execute your fully bespoke solution
Operation
Ongoing implementation of your customised service offering
Our service pillars
Our integrated service model is designed to provide seamless, end-to-end support across your European expansion journey.
E-commerce fulfillment
Picked, packed and shipped
with pride
Business services
Professional financial and legal business management
Kitting & bespoke assembly
Stand out with our range of value-added services
Customer support
Dedicated support during European business hours
E-commerce fulfillment
Accurate, integrated and socially responsible order fulfillment
Whether it’s D2C or B2B fulfilment, our experienced picking team and sophisticated fulfilment technology ensures custom orders are accurately and carefully picked, packed and shipped with pride.
- Specialist dedicated order picking team
- Same day despatch
- Environmentally responsible packaging
- Next day and economy delivery services worldwide
- Neutral packaging for your products
- Discounted shipping rates
- Rate shopping technology guaranteeing best shipping and courier rates
- Total billing transparency
- Full onboarding team
- Worldwide product returns service
Business services
Ensuring a smooth transition into the European market
Our qualified and experienced team acts as your trusted support partner to help you navigate the European business landscape, from setting up your e-commerce operations to simplifying tax and VAT compliance and reducing costs.
- VAT and EORI number registration
- Bookkeeping and accounting services
- Statutory accounts preparation and filing
- Tax Agent services including advice
- Compliance Corporation tax advice
- VAT and EORI number registration
- VAT reporting services
- European banking assistance
Kitting & bespoke assembly
We design, develop and deliver a diverse range of bespoke added value services
From highly skilled electro-mechanical assemblies to product kitting and personalisation services, we work with you to develop new capabilities and initiatives that enable growth and add value, delivering a memorable customer experience.Product labelling
- Electro-mechanical assembly
- Cable assembly
- Box build
- Product personalisation
- Product labelling
- Test and repair services
- Subscription boxes
- Kickstarter campaigns
- Rebox/repack
- Build to order products
- Localisation
Customer support
The help your customers when they need it
We know that all customer support services are not the same. That is why our dedicated, on-the-ground customer support team wants to get to know your brand and understand your business – working with you, we develop a solution that supports you and your brand.
- Email, phone and chat support
- Shared and dedicated support options
- Pre-sales and post-sales support
- Warranty and spare parts support
- Returns collection/replacement processing
- Product support
Fully integrated
e-commerce systems
Our fully customisable, powerful e-commerce software syncs with over 100+ CMS, shopping carts and marketplaces, ensuring seamless synchronisation with the needs of your business.
Thanks to real-time synching and 24/7 access, you can be confident that your inventory numbers are always right. It’s fast, accurate and efficient – while we’re putting the final touches to your customer orders, they’re already receiving the tracking information.
