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Logistics trends and strategies that all online retail owners should evaluate

The goal of integrated supply chain logistics is to enhance end-customer value.  Shipping is the final frontier when it comes to satisfying customers. Keeping an eye on trends and adopting new, relevant shipping methods will not only help improve customer satisfaction, but it will also help small business owners meet their bottom lines and compete with the big boys. Here are four logistics trends and strategies that all online retail owners should evaluate.

1. Free shipping is expected.

Free shipping is the top priority for shoppers when it comes to shopping on line, and nine out of 10 shoppers prioritise free shipping over fast shipping. For small businesses to remain competitive, and avoid shopping cart abandonment, they’ll need to strongly consider incorporating free shipping as an option. As all businesses know, shipping is never really free. On a basic level, there are a few strategies to help businesses cover the cost of free shipping. First, bake the shipping cost into the product price. In this case, the customer pays. Second, the business pays the full price of shipping. Third, the company slightly increases prices of products and absorbs some of the shipping costs, so that both pay a portion. Businesses can also get creative, offering free shipping when a customer hits a minimum order value. This strategy can help by increasing an average order size; therefore, increasing profits to help offset shipping costs.

2. Deliver at a specific time.

Some of consumers’ biggest complaints are receiving those “sorry we missed you” postage slips on their front door, or even worse, having a package stolen off their doorstep. So when choosing a shipping partner chooses one that offers customer notification on demand delivery and Estimated Delivery Date (EDD) Analyses suggest that 76 percent of consumers want a specified time slot for delivery, and 37 percent are willing to pay a premium for it. The good news is that some of the major carriers’ tracking information have significantly improved, helping recipients know where their package is on its route and the estimated delivery date. For even greater control over deliveries some carriers offer a range of delivery options including ‘vacation hold’, ‘leave with neighbour’ and ‘service point or parcel locker pick up’.

3. Shipping options drive customer satisfaction.

Traditionally, shoppers are given a few shipping options at checkout: standard, and express. . However, consumers are looking for more flexibility when it comes to how and when they receive their orders. Consumers are now choosing an online retailer based on the number of available delivery options.

4. Data transforms shipping.

With the right tools, businesses can automatically analyse information, such as pricing histories, mobile device usage, website traffic, locations, parcels’ time in transit and shipping destinations to make informed business decisions. This eliminates inefficiencies and bias; therefore, reducing overall business costs and improving practices. Shipping is a challenging aspect of any ecommerce business and every small business will have different tactics to create the most efficient shipping strategy possible. Keeping an eye on shipping trends and strategies while implementing and tweaking it as needed, will help businesses determine what works best in order to be successful and be competitive with the e-commerce retail giants.

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We are specialists in luxury, fair trade, ethical and premium value products.  Our customised services are designed to reduce costs, increase productivity and improve your customers experience . Our team brings your brand to life.

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Global Fulfilment services

Eurobase is an e-fulfilment service business that enables ecommerce companies to deliver fast, cost effective and personalised order fulfilment to customers in Europe, while ensuring EU tax, VAT and regulatory compliance.

Our e-fulfilment service enables your e-commerce business to reduce  logistics costs and delivery lead times through batch warehousing and distribution to your sales channel partners and customers. We integrate with your order processing systems, manage your European stock levels and provide localised customer support to deliver a seamless service to your customers.

eurobase ecommerce fulfillment in europe favicon

Global Fulfilment services

Eurobase is an e-fulfilment service business that enables ecommerce companies to deliver fast, cost effective and personalised order fulfilment to customers in Europe, while ensuring EU tax, VAT and regulatory compliance.

Our e-fulfilment service enables your e-commerce business to reduce  logistics costs and delivery lead times through batch warehousing and distribution to your sales channel partners and customers. We integrate with your order processing systems, manage your European stock levels and provide localised customer support to deliver a seamless service to your customers.

Your STRATEGIC SUPPLY CHAIN, ORDER FULFILMENT PARTNER

Your STRATEGIC SUPPLY CHAIN, ORDER FULFILMENT PARTNER

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We should talk!

WE SHIP THOUSANDS OF ORDERS PER WEEK TO CONSUMERS AND BUSINESSES THROUGHOUT THE UK AND EUROPE SO IF YOU’RE LOOKING FOR A STRATEGIC OPERATIONAL PARTNER THAT WILL HELP YOU GROW, FULFIL ORDERS, AND BUILD YOUR BRAND – WE SHOULD TALK.

eurobase ecommerce fulfillment in europe favicon

We should talk!

WE SHIP THOUSANDS OF ORDERS PER WEEK TO CONSUMERS AND BUSINESSES THROUGHOUT THE UK AND EUROPE SO IF YOU’RE LOOKING FOR A STRATEGIC OPERATIONAL PARTNER THAT WILL HELP YOU GROW, FULFIL ORDERS, AND BUILD YOUR BRAND – WE SHOULD TALK.

Eurobase Fulfilment and Reverse Logistics in Europe

YOUR PARTNER IN EUROPE

Eurobase House, Unit 312, IDA Industrial Estate, Cork Rd., Waterford, Ireland, X91 EHSN

Tel:  + 353 (0)51 379 755   Email:  info@euro-base.com

Eurobase House, Unit 312, IDA Industrial Estate, Cork Rd., Waterford, Ireland, X91 EHSN

Tel:  + 353 (0)51 379 755   

Email:  info@euro-base.com