Order Fulfillment, Customer Support,
Back-Office Services & more

Delivering Happiness Daily
Eurobase Efulfillment Services

I can recommend them for businesses of any industry and size because I’m confident that they can shape and adapt their capabilities to any company’s needs.

Jeremy Smith | Human + Kind

YOUR PICK N’ PACK PROCESS, IS KEY TO OUR SUCCESS

3PL Ecommerce Fulfillment

Whether it’s B2B Fulfillment or B2C Fulfillment our picking team will ensure your customer orders are accurately and carefully picked, packed and shipped SAME DAY

We ship orders for delivery across the world every day and our number 1 objective is ensuring that customers receive their exact order packaged with pride.

Pick and pack services:

  • Specialist dedicated order picking team
  • Same day despatch
  • 48/72 Hour delivery to most EU destinations
  • Next day Express delivery services available worldwide
  • Neutral packaging for your products
  • Bespoke packing and gift wrapping available
  • Kitting and product assembly services
  • Large selection of couriers and shipping choices
  • Total billing transparency
  • Full onboarding team
  • EUROBASE PROVIDE, RETURNS AUTOMATION SERVICES

YOUR ORDER FULFILLMENT SHOULD TAKE MINUTES NOT DAYS!

Warehouse and Storage

We’re dedicated to providing you with the industry’s fastest and most efficient order fulfillment solution. To do this, our advanced warehousing and inventory management systems (WMS) track your goods in real time, creates automatic notifications when inventory levels fluctuate, and allow us to pick and pack your order within minutes of receipt – guaranteed.

High-Tech Systems

Our warehouse uses state of the art inventory management and shipping systems to ensure that your products are safe and accounted for:

  • Customs API’s that connect to your shopping carts
  • WMS portal with 24/7 accessibility

No matter whether your products are entering into our warehouse for a single day or several months, Eurobase knows that safety and security is your number one priority. Your order is verified and documented before entering our warehouse, and then allocated a tracking number so that you retain real-time visibility over your products.

Eurobase Warehousing and Storage Services

We were fortunate to find a great partner in the EU who would become instrumental in our business practices.

David Hale | ARBINGER INSTITUTE


Eurobase Eco friendly custom packaging
TAKING CARE OF CUSTOMERS AND THE ENVIRONMENT

Eco friendly custom packaging

Customers expect fast deliveries when shopping online and this standard takes a toll on the environment.

Our core belief in being responsible and sustainable means that Eurobase are active Climate Change Warriors. We started re-thinking our environmental impact 10 years ago. As a result, we have incorporated sustainability initiatives into our warehouses and distribution centres. We have also implemented energy saving policies and a major waste reduction policy. We aim to use the best green business practices as a sustainable company causing minimal impact to the earth. Bit by bit we are transforming our supply chain. Over time our focus has shifted from solely increased productivity to an enhanced sustainability quotient.


Unlike some other ecommerce fulfilment companies, based on our client’s needs we have introduced packaging materials that are environmentally friendly, recyclable, compostable and cost-effective. We avoid large boxes (incorrectly sized for smaller packages) as they take up more space in shipping vehicles, eventually resulting in increased fuel usage. We pack smarter. We have also digitised our warehouse operations and S.O.Ps in an effort to go paperless eventually reducing our carbon footprint even further. We continue to invest in new technology and explore methods to fight climate change on an ongoing basis.


WE HAVE THE TOOLS, BACKGROUND & EXPERIENCE TO HANDLE JUST ABOUT ANYTHING

Kitting and Assembly

Over the last 30+ years we’ve been involved in many kitting and assembly projects providing us with the tools, background and experience to handle just about any kitting and assembly tasks. From packaging high value crystal tableware to assembling sports helmets and everything in between including mechanical assemblies.

We offer kitting services for ecommerce orders. With our order management software and packaging supplies, we can handle your most complex orders with ease.

  • Eco-friendly custom packaging options
  • Personalised kitting services
  • Subscription boxes
  • Kickstarter campaigns
Eurobase Kitting and Assembly Services

Eurobase IT Integrations
Integration made easy with Eurobase.

Integrated Systems

Our fast full on boarding service is handled by our in-house tech team

  • WMS portal providing 24/7 information, full visibility of your stock, your transactions and your inventory levels.
  • Fulfill orders from multiple channels and brands in one place
  • Complete billing transparency
  • Get live order tracking for you and your customers
  • You can identify best and worst sellers, and products in need of replenishment ( a particularly useful insight for Kickstarter campaigns)
  • software that syncs inventory levels across your store and our facilities so you never sell an out-of-stock item

Whatever platform you use be it Shopify, Woo Commerce, Magneto our software can integrate with it quickly, for long-term order fulfilment.

  • Integrate your store with our app in a few simple clicks
  • In house IT team to train, support and advise
  • Sit back as we automatically fulfil your orders, same day despatch
  • Accurate real time information

Very smooth process, welcoming, humble, and organised.
A flexible and adaptable approach that made us feel very comfortable.

The onboarding process was well explained and training well-constructed.
I would recommend EUROBASE for quick turnover and response.

Zac Mohammed | GENFLOW


Our customer representatives get to know and understand your company’s culture

Customer Support Services

Your products can be the best in the business but if your company doesn’t present a professional image when dealing with customers or your business is based in a different time zone, that excellence goes nowhere. Having a partner like Eurobase with ‘boots on the ground’ in the EU is a valuable resource and offers enormous benefits.

Customer Care Services

Even in this technology driven world, sometimes a customer will want to speak to someone directly. Whether placing an order or making an enquiry our customer support team have immediate access to information to meet the customer’s requirements.

We can provide dedicated telephone numbers and email support within the EU market for your business. A contact within our team who can support your communication channels to your customers during European business hours.

Answering calls and emails with your specific greeting is a simple way to preserve corporate branding and handle customer enquiries in real time.

Eurobase Customer Support Services

What is most important to us is that they work with us to understand our brand and take much care in presenting our brand to our customers.

Eric Farlow | MANLY BRANDS


Eurobase Ltd Back Office Services

Back Office Services

Eurobase Back Office Services

Advantages of a company and base in Ireland

At Eurobase we specialize in helping companies establish and optimize their European operations. Our comprehensive back-office services are designed to guide you through the entire process, from setting up your eCommerce operations to simplifying tax compliance and reducing costs.

With our qualified and experienced team as a registered tax agent, we understand the unique challenges businesses face when expanding into Europe. That's why we offer a range of services tailored to meet your specific needs. Our expertise includes VAT compliance, company formation, company secretarial, accounting, and payroll services, all aimed at ensuring a smooth and successful transition into the European market.

Why choose us as your trusted partner for setting up your European operations? Here's what sets us apart:

  • Extensive European Market Knowledge: We have a deep understanding of the European business landscape, enabling us to provide valuable insights and guidance as you navigate the complexities of expanding into new markets.
  • Streamlined Set-Up Process: Our team will assist you in every step of the way, from understanding local regulations and compliance requirements to establishing a strong operational foundation for your European operations. We handle the administrative tasks, so you can focus on your core business goals.
  • Tax Compliance and Optimization: Our experts are well-versed in European tax regulations and will ensure that your business remains compliant while taking advantage of favourable tax structures. We work closely with you to optimize your tax strategy and minimize costs.
  • Cost-Efficiency and Scalability: By outsourcing your back-office tasks to us, you can benefit from cost savings and scalability. Our services are tailored to meet the needs of businesses of all sizes, allowing you to adapt and grow in the European market.
  • Personalized Support: We believe in building long-term partnerships with our clients. Our dedicated team is committed to understanding your unique requirements and providing personalized support throughout your European expansion journey.


Let Eurobase be your trusted partner in setting up and optimizing your European operations. Contact us today to discover how we can simplify the process, minimize risks, and maximize your success in the European market. Together, we can unlock the full potential of your business in Europe.


Why choose Ireland?

Ireland


  • Strategic Location: As an EU member, Ireland offers the benefits of free movement of goods and services within Europe. This advantageous position eliminates the VAT and trade documentation challenges caused by Brexit, allowing you to focus on growing your business.
  • Robust Infrastructure: Ireland boasts an advanced and competitive telecoms infrastructure, making it a prominent hub for data centres. With reliable connectivity and state-of-the-art technology, we ensure that your business operates seamlessly, meeting the demands of the digital era.
  • Favourable Tax Environment: Our country's corporation tax rate of 12.5% on worldwide income provides a competitive advantage for your business. By leveraging Ireland's business-friendly tax policies, we help you optimize your financial strategy and enhance profitability.
  • Currency Convenience: Operating in the Eurozone, Ireland utilizes the euro currency, facilitating seamless transactions and eliminating currency exchange complexities for your European operations.
  • VAT Simplification: Take advantage of the EU One Stop Shop system, which simplifies the charging and payment of VAT on online sales to EU consumers. Our team of qualified and experienced professionals will guide you through the process, ensuring compliance and reducing administrative burdens.
  • Skilled English-Speaking Workforce: Ireland is renowned for its skilled, English-speaking labour force. At Eurobase, our dedicated team of experts is fluent in English and equipped with the knowledge and experience to provide top-notch back office services.


Financial Services:

Eurobase Financial Services


We offer a comprehensive range of financial services to support your business's growth and compliance needs. Whether you're a small startup or an established corporation, our dedicated team is here to assist you every step of the way.


Our financial services include:

  • Bookkeeping and Accounting Services: Our experienced professionals provide accurate and reliable bookkeeping and accounting services, ensuring that your financial records are up to date and compliant with regulations.
  • Statutory Accounts Preparation and Filing: We handle the preparation and filing of your statutory accounts, ensuring compliance with financial reporting requirements. Our meticulous approach guarantees accurate and timely submissions.
  • Tax Agent Services: Our team of tax experts offers professional advice and assistance with tax compliance. From corporation tax to VAT, we help you navigate the complexities of the tax landscape and ensure compliance with the applicable regulations.
  • Corporation Tax, VAT, and EORI Number Registration: We assist with the registration process for corporation tax, VAT, and EORI numbers, ensuring that your business is properly registered and compliant with relevant tax authorities.
  • Reporting Services: Our dedicated team provides comprehensive reporting services, including VAT, EU Mini One Stop Shop, Intrastat, and corporation tax reporting. We handle the preparation and submission of these reports, saving you time and ensuring accuracy.
  • Assistance with Opening an EU Bank Account: We offer guidance and support in opening an EU bank account, facilitating seamless financial transactions and operations within Europe.


Legal Services:

Eurobase Legal Services


Our legal services are designed to ensure that your business operates in full compliance with legal requirements and regulations.


We provide a range of legal services to support your business operations, including:

  • Irish Company Formation: We assist in the formation of your Irish company, ensuring compliance with all legal and regulatory requirements.
  • Registered Office: Our services include providing a registered office address for your Irish company, ensuring legal compliance and a professional presence in Ireland.
  • EU Resident Director and Company Secretary: We offer the option to appoint an EU resident director and company secretary, ensuring compliance with local regulations and facilitating smooth corporate governance.
  • Company Secretarial Services: Our team handles various company secretarial services, including annual returns and maintaining the Register of Beneficial Ownership, ensuring that your company remains compliant with legal obligations.
  • Domain Name Registration: We assist with domain name registration, both for the popular .ie domain and the widely recognized .com domain, establishing a strong online presence for your business.
  • Mail Forwarding Service: Our mail forwarding service ensures that you receive important documents and correspondence promptly, even if you're not physically present at the registered office address.

At Eurobase our integrated Financial and Legal Services provide a seamless experience, allowing you to focus on growing your business while we take care of the intricate financial and legal aspects. Contact us today to discover how we can assist you in achieving your business objectives.


With your RMA policy understood our returns department ensure smooth process of returns handling.

Product Returns Management

Returns are an essential component of every e-commerce business. Most returned items do not have to go to waste if they are handled properly and may be placed back into inventory. In keeping with our strong CSR ( Corporate Social Responsibility) policy ff your products are not suitable for re-stocking we have collaborations with a number of local communities and charities who greatly benefit from products donated by our customers.

We provide Returns automation services. Just explain your RMA policy to us and our returns department ensure smooth process of returns handling. Through our network of partners at F4E-Fulfillment.com we have the ability to provide ‘in country’ return addresses throughout Europe.

Eurobase Product Returns Management Services

Eurobase Campaign & Marketing Promotions
Campaigns - Promotions - Incentives

Campaign & Marketing Promotions

We manage the fulfillment, kitting and delivery of promotional and marketing campaigns for multi national brands throughout EMEA. Whether its rewarding customer loyalty, incentivising remote working staff members or gift redemption we have the team to deliver.

If you would like to discuss a project or partnership please get in touch.


Founding Member

F4E
Fulfillment For Europe

An association of independent fulfillment houses: All driven by a mutual passion and ethos to deliver exceptional service.