Our Service Ecosystem

Eurobase offers a fully integrated suite of services designed to support every dimension of your European market operations — from warehousing and fulfillment to customer service and legal compliance.

Drawing on more than 30 years of experience in
e-commerce and fulfillment, we understand the unique challenges businesses face when expanding
in Europe.

That’s why we offer a range of services tailored to meet the specific needs of your business, helping to simplify the process, minimise risks, and maximise your success.

Our process

Presentation

We define and explore your business requirements

Analysis

We analyse your service levels and provide a proposal

Implementation

We design and execute your fully bespoke solution

Operation

Ongoing implementation of your customised service offering

Fulfillment

D2C and B2B order fulfillment, same-day dispatch, Amazon replenishment, and subscription fulfillment.

Legal & Tax Services

VAT registration, tax compliance, company incorporation, accounting, and payroll services.

Value Added Services

Kitting, labeling, cable assembly, display assembly, subscription packing, and product personalization.

Customer Services

Pre- and post-sales support, warranty management, returns processing, and multi- channel communication.

Fulfillment Built for European Growth

Logistic Services

Whether it’s D2C or B2B fulfilment, our experienced picking team and sophisticated fulfilment technology ensures custom orders are accurately and carefully picked, packed and shipped with pride.

D2C & B2B Order Fulfillment

Seamless order processing and dispatch for both direct-to- consumer and business-to-business customers across all European markets.

Same-Day Dispatch

Orders received before cut-off are picked, packed, and dispatched on the same day — keeping your delivery promises and exceeding customer expectations.

Subscription & Influencer Fulfillment

Specialist fulfillment for subscription boxes and influencer seeding campaigns, with custom packing and on-time delivery at scale.

Amazon Replenishment

Managed distribution centre replenishment for Amazon, ensuring your inventory levels are maintained and your listings remain active.

Smart Carrier Selection

Rate shopping across multiple carriers to identify the optimal balance of cost, service level, and transit time based on destination.

Legal & Tax Services

Navigating European tax law, VAT regulations, and corporate compliance requirements can be a significant barrier to market entry.

The Eurobase Finance and Back Office team guides you through the entire setup process — simplifying tax compliance, reducing costs, and accelerating your path to market.

VAT and EORI number registration
Bookkeeping and accounting services
Statutory accounts preparation and filing
Tax Agent services including advice
Compliance Corporation tax advice
VAT and EORI number registration
VAT reporting services
European banking assistance
Company Incorporation

Value Added Services

In addition to our core logistics services, Eurobase offers a comprehensive range of value-added bespoke services — individually tailored to your specific requirements.

These services are designed to make your business more agile and responsive, allowing you to concentrate on your core activities while we handle the rest.

Electro-mechanical assembly
Cable assembly
Box build
Product personalisation
Product labelling
Test and repair services
Subscription boxes
Kickstarter campaigns
Rebox/repack
Build to order products
Localisation

Customer support

European Support — Built Around Your Customers

Our European-based support team delivers responsive, professional assistance in English and French, ensuring your customers are heard and helped during European business hours. We offer both shared and dedicated service configurations to match your volume and brand requirements.

Email support through integrated CRM system
English and French telephone support
Pre-sales and post-sales assistance
Warranty and spare parts support
Returns collection/replacement processing
Product support
Dedicated phone line for your brand
Dedicated customer service email address

Fully integrated
e-commerce systems

Our fully customisable, powerful e-commerce software syncs with over 100+ CMS, shopping carts and marketplaces, ensuring seamless synchronisation with the needs of your business.

Thanks to real-time synching and 24/7 access, you can be confident that your inventory numbers are always right. It’s fast, accurate and efficient – while we’re putting the final touches to your customer orders, they’re already receiving the tracking information.

E-commerce platforms